Originally Posted by albpenny

the last five flights in domestic CE from LCY I have had no food because, despite being able to order SPML on Cityflyer for a number of years, BA have informed me:

"I can confirm the vegetarian option is not currently available for flights departing from London City with BA Cityflyer...It may have been different earlier in the year...We do state online that we can't offer every special meal type on all flights, and there may be flights where we can't supply your chosen meal. A vegetarian meal type was not available to book for your flights operated by BA CityFlyer, therefore this is not a service failure. "

I booked my flights on the basis of previous experience yet there was not notice that the ability to book SPML on Cityflyer had changed. BA refuse to take it further, or give an avios (despite giving to other passengers who have experienced the same thing) and are now refusing to engage with me at all.