re agent, hotel, etc - middlemen may cause breakdowns in communication

one thing i forgot to say re aman indonesia is theyre all owned by aman

not too long ago FS hualalai closed for storm without notice (in middle of stay, and guests arriving from other FS hawaii) IIRC all here were not re accommodated, and had even been told to come from other FS in hawaii. some on TA were treated very well and re accommodated, others were not. very odd it varied so dramatically.

same thing at amanpulo, MacMyDay did not get good communication mid stay. i dont know whether he asked if extra flights were being scheduled. (someone told him full.) as amanpulo owner owns the 'airline'. presumably many villa owners present, not sure what happened with them. etc. this is after tapa left pulo.