i figured i'd give an update for those that care.

apparently my old ink card is still stuck somewhere in the chase system both in my accounts and as linked to my wife's account, even though the card was not active for 2+ years now.

this got forwarded for the 3rd time to some tech team in chase apparently, they did do a manual adjustment of points for me, but the final solution is another 5-7 business days away (of them cleanly deleting the old ink card from their system and unlinking everything).