cabin crew... help needed [Death in flight codewords]
Dear all,
As an author, I am currently writing a chapter in which a passenger becomes ill on a long haul flight, and then, unfortunately, passes away. An integral part of the storyline is how the cabin crew handle this situation. Could anyone help by advising the SOP for this ( Hopefully not from personal experience !)
Also I seem to remember that there is a code word for times when the crew are discussing such an event near pax... involving the words "Phonix rising"
Can any one confirm this?
Any help would be gratefully recieved !
many many thanks!