Originally Posted by silverlim

After firing dozen of nasty emails to CBR, finally a resident manager not even the GM have the courtesy to call me to discuss about a "solution". He lied that they were trying to call me a week earlier to notify of the buyout which is not true. I only find out through my virtuoso agent. I wanted to be re-accomodated to Soneva Jani but they were full. They suggest O&O or Velaa which I am not fond of. Asking to cover accomdation, full board and round trip sea plane transfer to resort , and the manager said I was asking too much , am I really?