Originally Posted by
Nizar
Surely they will at least refund the full amount ?
In addition to this, as a gesture of good will, if they want future business from you (and the others on this forum) they should either:
-Offer a fully comped stay at another time (of your choosing)
-Offer a stay at a comparable resort that matches up with your dates
I agree, but you also have to consider the timing. From what I read, their trip is imminent now any day and part of a larger itinerary. Aside from compensation, they need a solution now for their Maldives sojourn!