I know it happens, but it's exceedingly rare that it happens to a pre-paid reservation, let alone rarer when it's easy to prove that the justification is simple greed and therefore fraud. I believe that it being pre-paid makes this fraud. I believe any deposit holding a reservation would also make this fraud.

Whether or not it meets a legal standard, the CBR is still being fraudulent. It deserves to be shamed. If I were the customer, I'd call the press in Toronto and Paris and let the media work its magic. CBR deserves it in this case, assuming all factors stated are accurate.

The resort isn't suffering any injury or emergency or reasonable circumstances that might preclude it from accepting the reservation--but is greedily dumping the reservation so it can profit more from a total sell-out. If it can profit from rejecting the pre-paid reservation, it can help the customer profit, too.

Others may accept this, but I do not. I will blackball CB for any of our travels. This qualifies as atrocious service. Enabling such obviously bad behavior is for the sheep.