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Thread: BA messed up reservation in my favour, what to do?
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Old Aug 23, 2017 | 12:53 pm
  #10  
obduro
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Had the same situation when I called and enquired about a cash upgrade to F - didn't take it up but in MMB my ticket appeared to be in the F cabin and was even able to select seats. Was an anomaly in the system and while apologetic we flew in our original cabin.

Would expect the worst but follow the advice here (screenshots and taking the AUP if poss).

Sorry to be the bearer of bad news.
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