I have a question regarding LNF eligibility. I booked a room in Quebec -= marriot rate was 300$. Competing rate was $160.
Here is the response I got:
Thank you for giving me the opportunity to review your claim for Marriott's Look No Further(SM) Best Rate Guarantee. I am denying your claim because the rate you have compared does not have the same guarantee and cancellation requirements as the rate you have booked with Marriott. The comparison rate has the booking requirements below:
"We will not charge you for cancellations made before 10:00 am on 24/08/2017."
Your Marriott rate has these booking requirements:
"You may cancel your reservation for no charge until October 17, 2017 (4 day[s] before arrival)."
I thought the cancellation did not need to be the same.Should I dispute?