Originally Posted by wenzlydale

We were all on one PNR and I told the lounge agent that I was GGL. She was aware of the dispensation, but told me that 'it was not available today'.

I had thought about emailing GGL line asking for an explanation of this dispensation.

To my mind, if this is not a published benefit (albeit for a specific period of the year) and is subject to a daily yes/no decision based on perception of how many people may be travelling that day, then it's going to p*ss a lot of people off.