Originally Posted by shangsing

I got following answer when I emailed Hyatt, anyone who can confirm taht they have got point compensation?
"
I am disappointed to hear that you were not able to utilize your Hyatt Category one to four award. Promotional awards are issued as a result of a limited offer and must be redeemed (checked out) by the expiration date. Unfortunately, these awards may not be extended, reissued, or replaced"