FlyerTalk Forums - View Single Post - Has Emirates Switched the Aircraft type on you?
Thread: Has Emirates Switched the Aircraft type on you?
View Single Post
Old Aug 21, 2017 | 11:06 am
  #5  
sleepindug
All eyes on you!
10 Years on Site
 
Join Date: Nov 2010
Location: Glasgow
Programs: HHonors Diamond, BA Silver, CX Gold, Skywards Silver, Sirius Silver, Starwood Gold
Posts: 101
I've had a similar situation. Booked F A380 DXB-BKK-DXB in October, signed into the app a few weeks ago to find the return was now a 2 class 777 in J, no email notification, nothing.

Phoned up and was asked if I was happy with the change......clearly I wasn't so have been re-booked on the only A380 BKK-DXB that day in F unfortunately it's 0300.

Kind of astounds me that having paid for a return F ticket, Emirates thinks it's acceptable to downgrade one leg, not inform customers then assume you are happy to accept it with no compensation. Bizarre.
sleepindug is offline  
Reply