Originally Posted by
JerryFF
My friend hit the 1MM mark on a recent flight. A customer service supervisor came on board, congratulated her, and gave her a lifetime Gold card. Is this the standard award for 1MM? Is it usual to get this kind of personal attention?
Is this a serious question? Of course not. I haven't even heard of a lifetime Gold Card. It would certainly surprise me since UA has taken a lot of benefits away which were previously given for 1 MM. I wish I had a lifetime Gold card, since I certainly don't expect UA to hold themselves to it and honor their commitments.