Originally Posted by
Ldnn1
I have had the same experience trying to get through to make a new booking which can't be done online. Tried calling at various times over the past week - morning/afternoon, weekday/weekend, each time on hold for at least 30 mins before the music drives me nuts and I give up. Not a single call answered.
I did get through to the US number but they said they can only price in USD.
Is there any other number I can try which will allow me to price an itinerary in GBP?
I think call centers generally always price in the local currency. It's similar to booking a flight online. The currency you'll have to pay in is the one of the country of origin. On your ticket it will show the office of where you bought the ticket from, e.g. "Qatar Airways UK - London Office".
In your case it would have to be a call center in a country using GBP then.
I had similar experience once when I called in HKG but wanted to pay in EUR - they told me I have to call a call center in Europe. Luckily for me there are more options with the EUR than with GBP.