FlyerTalk Forums - View Single Post - Reactivate AMEX Platinum cancelled by AMEX for erroneous reason
Old Aug 20, 2017 | 4:39 am
  #25  
moe8555
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10 Years on Site
 
Join Date: Sep 2011
Programs: Virgin Atlantic Silver, IHG Diamond, Bonvoy Gold, Hilton Diamond, AA Platinum Pro, Sixt Diamond
Posts: 1,478
Originally Posted by ISPNYC
Yes and I have confirmed with some friends and family who have the AMEX Platinum Card that their credit scores are well below 700. That's what continues to baffle me is that I have religiously paid annual fees, charged significant amounts, paid on-time, and been a most loyal customer for so many years. I can't understand how AMEX is simply getting rid of me over something I had nothing to do with and in fact very well might have been an error on AMEX's end.

I'm wondering does anyone here have an "inside" contact name/address/email/phone number of someone AT AMEX who can assist me? I haven't reached out anymore to AMEX because I felt like I was getting generic canned responses. I need someone on the inside I can speak to and discuss what happened. Feel free to private message me if you have a contact for me.

Again, thank you everyone for all your advice.
Have you tried the Twitter team?
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