FlyerTalk Forums - View Single Post - Qantas "challenge" to reinstate expired points
Old Aug 19, 2017, 3:50 am
  #12  
og
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Originally Posted by goldy999
What happened to you and alp0k4t has also happened to me. No emails from Qantas at all between May-July so no notification about points expiring, but come August, I find that all my points have already expired. Checked with Qantas and they say that the system sent out (nowhere to be seen) emails in May. Sounds like something's a tad iffy with the Qantas FF system. They've offered me the challenge for completion in 6 months. You should ask for it too.
Hi goldy999. Welcome to FT.

It sounds like QF now has system for addressing the expired points issues. A challenge as described seems a reasonable solution for people who are not regularly crediting activity to their QF FF account. Is the challenge to just credit some points - somehow, or is there a specific target?
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