Originally Posted by
vn33
Do you have an account set up at the "Global Online Enrollment System" (GOES) website? It is administered by US Customs and Border Protection.
https://goes-app.cbp.dhs.gov/goes/jsp/login.jsp
If you do, you can log in and update your documents (passport/driver's licence) and you will see the card status changed to "Approved" once the new expiry dates are entered.
I updated my driver's licence info online and it still says "documents expired".
I'm in Canada. I think I might have to go in-person but no idea.