Originally Posted by Napagoer

I just booked an award ticket for my son and I on United in economy from HNL to LHR with a short layover in LAX. I was able to select seats during the booking process, and even selected economy plus seats for an extra charge for the LAX-LHR flight. When the confirmation and e-ticket processed, my itinerary stated that seat assignments were not available for my flights and I would be able to select them at check-in. I checked my credit card, and United charged me for the economy plus selection, but I still don't have a seat assignment? Has this happened to anyone else? It was a saver award redemption if that makes a difference.

Many thanks for any insight on this!