Nice report, indeed. I especially like you categories of staff
. Compared to Quatar it´s not the same league, but many things are more Kind of First than Business. Fact is that Business at "traditional" Airlines is not that great. Only flew Business once on a long haul (sorry, I´m a snob) and even if I never flown J or even F this time before, I was not impressed. So I think the Overall judgement is fair.