Originally Posted by
MSPeconomist
Hub captive.
Reliability and IROPs handling.
Elite perks are valuable to me (and sometimes save money, such as no checked bag fees and meals on upgraded flights or food in the SC).
ADDED: Possibly fewer crazy power tripping staff than other USA legacy carriers (and I don't want to fly WN).
Almost a decade after the merger, I think I'm starting to appreciate DL's southern hospitality style.
Ditto ... on average they do a what I expect. Sometimes I see good, sometimes bad. I try to call both the good and bad.
As for the merger, for some it has been three decades ...