FlyerTalk Forums - View Single Post - Process -- the how of luxury booking and behavior
Old Aug 17, 2017, 9:05 am
  #31  
Aventine
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Join Date: Mar 2013
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Originally Posted by Ericka
We'd love to hear your opinions on this.

We're planning a family birthday party for my son at a city Peninsula. It's going to be a low key thing....pizza and cake in the room followed by a museum. We've booked a mid level suite specifically for the party. However, we're getting a few more positive RSVPs than we expected (happy problem). And we're hoping not to have to pay full price for one of the larger signature suites. Here's what we're thinking of doing.

- Contact GM two weeks before and lay out our past Peninsula stays.
- Explain nature of family party and how helpful staff has been in planning everything.
- Ask GM to give heads up to front desk staff that we would like to view available suite options upon arrival. And ask if they can consider us for any special "walk up" rates.

Does this approach seem good? Or tacky? We're already on an upgraded rate for our current suite, but the upgrades are not allowed after a certain level.

Thanks!

Ericka
I wouldn't bother laying out the past stays (if you stayed at this one hotel then they should already know you're honored guests) but definitely ask if you could use/or pay for a signature suite just for the party. Are you using a Pen Club or Virtuoso agent? You might just get upgraded into a signature suite for this special occasion.
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