Originally Posted by
SDQBound
I was also successful every time I tried to put my DL FF on my FB award tickets including tickets even on other partner airlines such as Aerolineas Argentinas and Gol, but things seem to have changed, I was on an intra-europe award ticket earlier this year and no one was able to help me switch the my FB number (twitter, French call center, English call center, customer service at the airport) so I was unable to select seats for my flight, display correct luggage allowance, etc. Every single agent quoted an internal rule that doesn't allow to add a FQTV from another airline to award tickets.
During check-in, however, I was asked to enter my FQTV, and once I did, the system recognized me as a platinum just like a regular ticket, and got my BP with my status and SkyPriority.
Interesting. I didn't know the system still prompted you for FQTV upon check-in if one had already been supplied.
IME, I've always been
very explicit with agents on how to do it. For example, if I booked a ticket through KLM with KLM miles (so my FB number would be attached), and I wanted my DL number (and thus STE+) attached to the reservation, I would message their Twitter account and say something like:
"Hello, can you please DELETE my FB number from reservation XXXXXX and then ADD my DL number (12345678) so I can use my STE+ benefits? Thank you."
Also putting an unrelated note that sometimes airlines can support more than one FQTV.... My ticket on BR booked through AV which I requested be swapped out with my UA number now has both my AV and UA number attached to the booking.
