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Old Aug 16, 2017 | 7:29 pm
  #13  
rustykettel
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10 Years on Site
 
Join Date: Oct 2015
Location: Pacific Wonderland
Programs: ʙᴏɴᴠo̱ʏ Plt, HH Dia, Nexus, Pilot FlyingJ Preferred, CFA1 Red
Posts: 5,337
Originally Posted by davistev
Now I am back in business. Now if only Alaska Airlines customer support would reply to my email requesting assistance in this matter. I would gladly point out this IT glitch in their booking system if they care to listen and act.
You should have an autoreply with a reference number, just respond to that with your reference number in the subject line and ask them to forward it to IT for followup.
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