FlyerTalk Forums - View Single Post - Citi retention offer reports (All cards) [2016-2017]
Old Aug 16, 2017 | 4:01 pm
  #1564  
IntFF
All eyes on you!
20 Years on Site
 
Join Date: Jun 2001
Location: CA & Europe
Programs: AA Life-Plat-Pro, HH Gold, IHG Plat, UA
Posts: 754
Renewed Plat cards of myself and my wife in June:

I charged almost $40K in a year and all I got was refund of the $95 fee.

My wife charged about $18K. She got the $95 refund, extra 1K AA miles every month she charges >$1K (I think for 6 months), in same phone call. And email offer of 2 bonus miles on restaurants and supermarkets for 3 months (with some limit).

So - what is the optimal yearly charge for retention offer and bonuses ?
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