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Old Aug 16, 2017, 11:42 am
  #8  
ChoiceHotels
Company Representative, Choice Hotels
 
Join Date: Apr 2015
Posts: 451
Private Message to Choice Hotels

Originally Posted by mirror74
This is just impossible. Nobody knows about resolution desk, and when you finally get there, they cut you off or the line gets broken. Why does Choice offer this if booking it is so damn impossible?
My apologies for this frustration. Can you please private message me with your phone number and the details around the challenges you experienced trying to book a Preferred Hotel? I will then escalate the issue with our Member Services team.

Again, my sincerest apologies.
ChoiceHotels is offline