FlyerTalk Forums - View Single Post - Paid for a stay, checked out and was told I was a no-show!
Old Aug 16, 2017 | 11:03 am
  #10  
RogerD408
FlyerTalk Evangelist
20 Years on Site
 
Join Date: Nov 2003
Location: South Florida
Programs: AA LTG (EXP), Hilton Silver (Dia), Marriott LTP (PP), SPG LTG (P) > MPG LTPP
Posts: 11,329
If you frequent the property, you may want to check future reservations. I had a stay at a property where I was returning in a week. The first visit went without any concerns. When I returned a week later they told me the new rez was used a week earlier. Looking at my CC I see two charges for a week earlier, one for the stay and one for a non-show. Fortunately I still had my confirmations and was able to sort out what happen. They did have a room available and I got the booked rates. No special service recovery, but I just wanted a room.

A good reason to keep copies of confirmations until everything posts.
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