Originally Posted by
Ninake
I'm 22 and it is the first time that I travelled alone. I really didn't knew that, otherwise I would cancel my flight from Galapagos.
Is there something I can do?
Unfortunately, there is nothing you can now do other than buying a new ticket (I assume you have asked KLM if they will show any leniency and/or offer some form of credit - but they are not obliged to do so). Almost all airlines will cancel all remaining flights on a ticket if you do not show up for any individual sector (unless you have a flexible ticket which allows "No-shows").
Send a message to KLM on Twitter and see if they can help in any way.
But you should never again knowingly miss any flight on ANY ticket, as you therefore will have all remaining flights cancelled (unless it is a very expensive, flexible ticket which can be "salvaged" in such circumstances). You should never knowingly miss a flight without first contacting the airline and explaining your intention.
ARTICLE 8: CHECK-IN/BOARDING
8.1 Check-In Deadlines (CID) vary from one airport to another. Passengers must imperatively comply with Check-In Deadlines in order to facilitate their journey and avoid their Reservations being cancelled. The Carrier or its Authorised Agent shall provide Passengers with all requisite information on the Check-In Deadline for their first flight with the Carrier. If the Passenger’s journey includes subsequent flights, it is the Passenger’s responsibility to check they are in possession of all the information relating to Check-in Deadlines for these flights.
8.2 Passengers must arrive sufficiently in advance of the flight in order to be able to carry out all necessary formalities for their journey; in any event, they must comply with the Check-In Deadline. Should the Passenger fail to do so or should the Passenger not present all the documents allowing them to be checked-in and therefore be unable to travel, the Carrier may cancel Passenger’s Reservation and seat reserved for such Passenger, without having any further obligation towards the relevant Passenger and without any liability on the part of the Carrier.
8.3 Passengers must be present at the boarding gate prior to the boarding time specified at check-in. The Carrier shall be entitled to cancel a Passenger’s Reservation and seat reserved for such Passenger if the Passenger is not present at the boarding gate at the latest by the boarding time specified to the Passenger, without having any further obligation towards the relevant Passenger and without any liability on the part of the Carrier.
8.4 The Carrier shall have no obligation (including, without limitation, no obligation to carry or pay a refund) or liability whatsoever towards a Passenger who has not complied with the conditions of this Article.