FlyerTalk Forums - View Single Post - Aloft Bangkok - Sukhumvit 11, Thailand [Master Thread]
Old Aug 16, 2017 | 3:10 am
  #692  
happygolucky_nomad
10 Years on Site
 
Join Date: Dec 2010
Location: Asia
Programs: Star Alliance Gold, Marriott / SPG PLAT Premier, USELESS Accor Plus PLAT
Posts: 165
Renovation Noise

Stayed here for 2 weeks. They put me up on the floor where there is ongoing renovation 1 floor below. Constant drilling and knocking from morning to afternoon. Simply unable to sleep. Called up the front desk to complain.

The Duty Manager came to my room and helped me packed all my stuffs and changed to a room on the lower floor. No noise after that.

The hotel should have informed guest prior to booking on their website that the hotel is currently having renovation but they did not. The front desk staff who did my check in should also put me in a room / floor where there is no noise from the renovation since I'm staying for 2 weeks and not 1-2 days. Simply lack common sense and causing so much inconvenience for me due to the packing and unpacking of my luggage.
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