Nothing is laying on my side, nothing seems to be laying on her side either, but I'll have her call in and verify.
Four out of the five times now that I've spoken to a customer rep seems to be telling me that because of the reserve card I cannot seem to be able to transfer points out to anything that's not an authorized user on my reserve card, for which they want $75. This seems to be some new rule that they are pushing or at least the customer reps are trying to push.
Eventually I did get connected to a manager and that seems to be telling me it's an issue with my wife's account but then the call dropped so I have no idea what's going on until I call back tomorrow.
Either way, is anyone aware of the rule that you cannot transfer points out of the Sapphire reserve card to any other non-reserve card?
as far as I know my wife lives in my house and the billing address should be the same