Originally Posted by 2old4coach

In general ALL US airlines ( and BA) have gone down hill in service on the ground and in the air since the mega mergers. The ground staff are downright rude or worse. ( ask Dr. Dao) I used to enjoy flying for the sake of flying. I love airplanes. Now I dread having to take a domestic flight. Rude check in agents, rude gate agents, surrily flight attendants, lost bags and delayed flights. The TSA checks seem trivial compared to the rude treatment by the airlines. (And I always fly first class.) I cannot imagine the torture the coach passengers are subject to...
(I cringe when I see the propaganda " Airlines for America" spouts out. ) way off topic.....