Originally Posted by UKTraveller4Fun

What I am curious about is the following from spg.com

"◦A claim must be submitted within 24 hours after making a confirmed reservation through a Starwood Website, and at least 24 hours (48 hours for non-English Starwood Websites) before the standard check-in time at the applicable Starwood Hotel or SPG Partner Hotel."

so if they take longer than 24 hours to process claims how is there any chance a claim submitted say 28 hours before standard checkin time will be approved.