Originally Posted by
no1cub17
Don't worry, most AAgents don't know either.
LOL. I still have the email I sent to AA at the time, asking them to waive the phone-reservation fee. My point was basically, "I WANTED to book online, but your partner airlines weren't listed, so my ONLY option was to call. And now you charge me?"
Their response: "Sorry, but this is an industry-wide policy and other airlines do this too."