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Old Aug 15, 2017 | 3:04 pm
  #752  
jamesteroh
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Join Date: Sep 2006
Location: Toledo, OH
Programs: Delta DM/2MM, Hilton, Wyndham and IHG DM, Marriott gold, Hyatt Globalist, Southwest A List
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Originally Posted by Eujeanie
Good idea. We had an elderly lady with us so no stairs.

Any idea why some days they have the Lounge breakfast in Lockwood and some days in Potter's (both Saturday and Sunday mornings for us was in Potter's) - it was fine, but no option for an upgrade to hot.
If you want to upgrade to hot you can just go to Lockwoods. We were with gold's and we wanted to eat with them and ate there and they comped the hot upgrade (even though we were told there was a charge) since we were diamonds but our friends who are gold got charged so must be a YMMV

They moved it from the lounge because it was such a zoo most weekends. A few times when I couldn't find a seat I complained and they gave me vouchers for the restaurant. Potter's has a lot more seats and they can also put a stop from someone staying on the exec level or a diamond who has access from bringing in a lot of other people. I have seen conferences there and people who have access will just bring their friends up to the lounge staying in the hotel who shouldn't have access and I think this helps cut down on that abuse as well.
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