Originally Posted by
CJKatl
so the cost doesn't matter. It's the convenience.
This is generally where I am on this. Being able to pop into the lounge and get something quick (and at times just take it back to my room - oh the horrors!) is more important than the actual cost.
However, the small costs do impact my brain. I was at a Towneplace Suites a couple of nights last week (not bad - two bedroom suite), and the $3.00+tax bottles of soda just psychologically killed me (and there wasn't a nearby shopping option). Even when it is not my own nickle, I dislike getting gouged.
The lounges have through the years saved my clients money. Of course, the amount is generally inconsequential given the size of the actual contracts, but the psychology is still there.