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Old Aug 14, 2017, 2:06 am
  #9  
Cymro
 
Join Date: Aug 2010
Location: Gloucestershire
Programs: BA Gold (ex-GGL, maybe future Silver), Hilton Diamond
Posts: 6,201
Originally Posted by NA-Flyer
Ask for a compensation showing how greatly you were disappointed at the service due to lack of cabin crew @:-) You don't have anything to lose
As I'm feelng generous I'll write the customer service reply for them.

Thank you for being a Blue member of our Executive club. We understand that you fly very frequently and truly apreciate your loyalty.

I'm sorry that you were disappointed that our crew member failed to provide service in line with your expectations. She will be hung, drawn and quartered in due course. However, service is not a part of the contract of carriage, and therefore, in order to be fair to all our customers, we are unable to offer any compensation on this or any other occasion.
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