Originally Posted by
uclacolumbiaunc
Also, for SPG crossover award (AF-operated / DL-marketed flight should be eligible for SPG points), should I call Delta or should I call SPG???
The Crossover Rewards FAQ (
http://spgpromos.com/crossoverreward...language=en_US) says the following:
"If you are registered for Crossover Rewards and are an SPG Platinum or Gold elite member, Starpoints that you earn for eligible Delta flights will post to your SPG Member account for each segment within 4 to 6 weeks after the segment of the eligible Delta flight is completed.
[...]
If you are registered for Crossover Rewards and meet the eligible criteria to earn Starpoints and/or Delta miles for your eligible flight or stay: (1) if you are missing Delta miles for a Stay at an SPG Participating Hotel, contact the SPG Customer Contact Center; (2) if you are missing Starpoints for an eligible Delta flight, contact Delta SkyMiles Customer Support."