FlyerTalk Forums - View Single Post - High number of complaints on Singapore Airlines new Premium Economy product
Old Aug 13, 2017 | 3:57 pm
  #89  
fly747first
FlyerTalk Evangelist
15 Years on Site
 
Join Date: Dec 2004
Location: East Coast
Programs: AA CONCIERGE KEY & 1MM, HILTON DIAMOND
Posts: 11,970
Originally Posted by djjaguar64
So when they do their drink and nuts service, you ask for 2 drinks, one for the special meal and one to enjoy right away. This may be a solution.
If all pax did this, then some will complain that the original drink service is taking too long.

SQ wonders why it isn't profitable when it does thinks that make no sense. They can either provide water bottles to PY pax and a drink of choice or make the decision to assign 2 dedicated cabin crew to this class of service (which can be the same cabin crew from Y but they will focus on the PY service first).
fly747first is offline