Originally Posted by
TheMadBrewer
I was number 10 once on ATL-LAX after applying an RUC. Called multiple times and all said it was applied correctly. This was about 11 months after RUCs were announced so I guess lots of people had one that was going to expire
I could see the longest routes seeing high usage, and to a hub. IE LAX-ATL but SLC to ATL at 5pm on a Sunday? 16 of 48 seemed a bit off. And was confirmed.
Is it plausible that some agents simply don't know what they are and how to use them? So says "Applied it for you" and literally didn't do anything?