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Thread: was told to switch the room since somebody want to stay in my room
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Old Aug 11, 2017, 7:51 pm
  #14  
Kagehitokiri
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Join Date: Jun 2006
Location: IAD/DCA
Posts: 31,797
talk to manager on duty / general manager

could be someone they value, good hotels will compensate guests when that happens, best hotels mostly allow existing reservation/guest to choose

could be mistake and mishandled by entry level employees
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