Originally Posted by
UlyssesPSA
{H}e wrote an article months ago when he got an award ticket and there was something wrong with the seat. He caused a fit on the plane and lashed out at the agents at IAD demanding compensation and when he was not happy with it he demanded more.
It was the same flight. It just took months for TPG to post the review. Lots of stale reviews on that blog lately.
But IIRC, the cs response by UA - if accurately described - was very bad.
Last edited by WineCountryUA; Aug 11, 2017 at 12:42 am
Reason: Updated quote to reflect Moderator edit