While I am no fan of TPG to begin with, it's particularly telling that there was no mention of this being the old hard product, and it was only really Polaris soft products on this flight. While I understand that wasn't good either, as a professional reviewer he should at least mention that the seat is not part of the "soon-to-come" Polaris experience, so those complaints should be tampered in the review. Instead, he makes no mention at all.