It shouldn't be that hard for the bot-generated replies to always include that information..
Or do TSA bots have the 'final say' about what they post?
It's sad that TSA doesn't think TSOs damaging pax luggage is a problem. These problems should be tracked and the responsible FSDs should see a reduction in their bonuses until they address these problems.
You may say why? Ruining a pax's bag or the contents is not a security issue per se. It does indicate either a lack of oversight and professionalism or deliberate management support. If it is the former, then it is a potential security risk, because TSOs who can rifle and ruin bags with impunity can also put contraband into pax bags. If it is the latter, pax should be fairly and quickly reimbursed (30-days max) and the relevant supervisors should see a corresponding reduction in their bonuses to offset the cost of their mismanagement to taxpayers.