I just stayed there in June-my second visit. The giraffes are amazing and you have chances to feed them at breakfast and tea time. Early in the morning, they will come to certain rooms to eat from the second floor windows. They are also all along the breakfast room windows and out on the patio, so you get a good view and you can feed them even if they did not come to your window. They return at tea time, so you can visit with them again out front where the staff serves snacks, tea, and drinks from the bar. The rooms and bathrooms are English country house style, not Four Seasons style. They often have a fire going where the bar is set up and other cozy touches like that. I thought the food was good. I asked ahead for vegetarian dishes and they were happy to provide them. If you don't eat certain things, let them know ahead, otherwise you won't be offered many choices. If you can get a room, go!