FlyerTalk Forums - View Single Post - MileagePlus X – Shopping App to Earn Additional Award Miles [ARCHIVE]
Old Aug 7, 2017 | 9:55 am
  #1088  
JaysonW
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Join Date: Mar 2012
Location: Austin, TX
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Originally Posted by BZRORG
Thanks for the suggestion. I changed my password, got past the "processing payment" message and got it with a "Transaction Declined - We're sorry -- your transaction cannot be completed. Please email [email protected] for assistance"

I've emailed the email address. Will follow up here once i get a fix for anyone else that may have experienced or will experience the same issue in the future
I received the declined message Saturday night while trying to purchase a $250.00 Macy's gift card. I used an established credit card that's been loaded in the MPX app for quite some time. Sounds to me like the app itself has crashed. I don't quite understand why the stability of the MPX app is so rocky. Doesn't seem like that hard of a program to develop/maintain.

They need to get this fixed before the Back to School promotion kicks off in about a week and half. It would really be disappointing to miss out on double miles because they can't figure out how to keep their app working.
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