Originally Posted by
bocastephen
Why not just use the mobile app to extend reservations? It takes about 30 seconds and hardly ever fails.
Gotcha, but why have they people working there in the first place? Some people like/prefer the social aspect of doing business. That's why there are people around. I get totally that working on a rental lot is no dream job but if you do it, own it. At SFO I had very pleasant experiences with employees which made me feel good about spending my money for this company.
I get your point, just saying.