FlyerTalk Forums - View Single Post - Confused about paid upgrade
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Old Aug 5, 2017 | 8:41 pm
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emcampbe
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Originally Posted by jsloan
The online upgrade process doesn't always work properly. If you still see the offer at that price, call United and ask to be transferred to web support. Explain what you're seeing and they should be able to take care of it for you.

Also, if you upgrade to F, you should receive a refund for your E+ purchase after you fly. If it doesn't appear automatically after a couple of days, file for a refund through the website.
shouldnt need web support for this - regular reservations should be able to handle selling the uograde. But yes, E+ seat should be refunded after flight.

Originally Posted by IAH-OIL-TRASH
$80 is pretty steep for just a one hour (actual flying time might be less) flight. No meal - just a snack from selection of chips/cookies/etc. I wouldn't use miles or an upgrade certificate for a flight like that, much less cash.
IME, I've never seen an upgrade offer cheaper than $75, even Pre-merger for CVG-ORD at ~265 miles and typically 50 minutes in the air, sometimes less. Don't disagree on it's worth personally, I would never pay for that, but probably just about the cheapest upgrade one might see.
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