FlyerTalk Forums - View Single Post - Using Residual Value From a Nonrefundable Ticket
Old Aug 5, 2017 | 8:35 pm
  #4  
jcatman
All eyes on you!
15 Years on Site
 
Join Date: Apr 2009
Programs: American PLT; British Airways Gold
Posts: 1,944
One way would be to build an itinerary; place it on hold; call AA and ask them to apply the dollar value available on the cancelled ticket to the new itinerary. You'll need the original ticket number, NOT the record locator number.

I believe that travel on the new itinerary must begin prior to one year from the date you purchased the cancelled ticket.
jcatman is offline