Originally Posted by
Martina70
Hi everyone, so our upcoming UA flight from LAX to LAS was a regular economy fair,> Late, I paid for E+ plus. I have been considering to upgrading to F- and under reservations it was saying that it was available for $80+ under the main tab with seat sections but when I go to select a seat, it says online upgrades are not available even though it's still showing many open seats. Is there a reason for this? I'm thinking they might be holding them for passengers with status? The flight is on Monday. Am I doing something wrong? I know there there is a separate thread about upgrades, do I need to wait until tomorrow (the 24 hour window) and check in first before the release the seats ?
The online upgrade process doesn't always work properly. If you still see the offer at that price, call United and ask to be transferred to web support. Explain what you're seeing and they should be able to take care of it for you.
Also, if you upgrade to F, you should receive a refund for your E+ purchase after you fly. If it doesn't appear automatically after a couple of days, file for a refund through the website.