Originally Posted by
ulxima
Yet, upgrade is upgrade and if it happens then it must be delivered with everything that is on offer in that class of travel. No ifs, no buts, no whys!
Otherwise do not even call or present it as un upgrade.
Ulxima
Where is the evidence that BA calls operational upgrades an upgrade? A boarding pass is presented, the scanner beeps an unusual beep, a new boarding pass is handed to the passenger. How does that amount to BA promising all the benefits of travelling in the next class of service up from that which was purchased?