Originally Posted by alect
And that's precisely what I am currently arguing with QF in regards to my next DONE4 reservation. Never had this problem before but all of a sudden they decide that DONE4s get booked into Y on AA domestic
Looks like I am going to have to read the starfile to them!
How about booking with someone other than qUantas? They've been the only OW airline so far that's aggravated me when booking an OWE, and I note other comments that suggest that have at least a few ill-trained agents. If you book with them you're largely stuck with them for subsequent changes. Do you really need them?